Order Pick Ups, Delivery & Shipping
Order Pick Ups
Please note that we are now under new ownership, transferring to Markets in Bowmanville officially! With this will come some exciting new changes ahead. We are using February as our transition month.
February we will still be completing deliveries.
Starting in March, we will no longer have delivery as an option at checkout. Delivery can be requested by contacting thesimpleconceptshop@gmail.com to discuss options.
Order fulfillment is 3-7 business days. Please wait for an email to confirm pick up.
Any questions or concerns regarding orders can be directed to thesimpleconceptshop@gmail.com
DELIVERIES
Please see note above about delivery phase out in February.
For February:
Orders $50+ qualify for free delivery. All other orders will be charged $5.00 for delivery within our Area Map. For deliveries outside this area, please contact thesimpleconceptshop@gmail.com
Current order fulfillment time is 3-7 business days. We will email you on the day we will deliver your order to you. If you will not be home on particular days, or would like to schedule a delivery day/time please email us at thesimpleconceptshop@gmail.com
We appreciate that you opt for delivery only if it is absolutely required. We prefer you to select one of our pick up options below.
You do not need to be home for your delivery, though that is ideal. If you are not home, we will leave your order at your door. If you have opted out of a bag, we ask that you leave something at your door for us to place your order in (bag, container, bin etc.)
We also ask that you keep in mind the weather. Your order will be delivered in a paper bag. If you do not have a covered porch, or have ordered products that may be sensitive to temperature, you may need to leave out a cooler or container that will protect your order from the elements (rain, snow, cold, extreme heat etc.)
We are not responsible for any lost or stolen items, or damage caused from items being left outside for an extended period of time. If you are concerned about your delivery, please contact us and we can discuss other options (dropping it with a neighbour, leaving us a key or allowing us to put items in the garage etc.)
If you are outside of our delivery area, you can pick up from one of our pick up locations, or email us at thesimpleconceptshop@gmail.com so we can help find an option for you.
If you are within our delivery area and your order total is under $50 you can either pick up or pay a flat fee of $5 to have your products delivered.
PICK UPs
You can place an order via our website for pick up. We will send you an email once your order is ready for pick up. Order fulfillment takes between 3-7 business days.
In order to pick up your items, you must adhere to the schedule of the store location. Please do not arrive at the store location until you have received confirmation that your order is ready for pick up.
Our current pick up locations are:
1. PU in Bowmanville @ Markets - 62 King St West (we have a 10ft shop space in this location that you can shop as well). This location offers curbside, contactless pick up. Please use 181 Church St. to find the parking lot entrance, or use the front entrance at 62 King St West.
2. PU in Pickering @ Markets - in Pickering Town Centre. The location is between American Eagle and Lush on the top floor.